Eligibility for Returns and Exchanges
VERIDIA CREST PRIVATE LIMITED (“we,” “our,” and “us”), the creators of Everbloom, are committed to delivering an enjoyable and smooth experience for our users (“you” and “your”). At
VERIDIA CREST PRIVATE LIMITED, we are dedicated to providing a satisfying shopping experience for all our customers. If you’ve received a damaged or defective product, we sincerely apologize for any inconvenience caused. To request a return or exchange, please contact our customer support team within 48 hours of receiving your order. For incorrect items, reach out immediately so we can organize the necessary return or exchange. Keep in mind that items that have been worn, damaged, or altered are not eligible for return. Be sure to retain all original packaging, labels, and invoices for the return process.
Returning an Item: The Process Made Simple
Returning an item is straightforward with our dedicated customer support team guiding you. Here’s how the process works:
Contact our team within the stated timeframe and provide your order details.
Follow the step-by-step instructions provided for securely packing your item.
Send the product back using the carrier specified in our guidelines.
Once we receive and inspect the item, your refund or exchange will be processed.
Most returns are resolved within 5-7 business days after we receive your package.
Items Not Eligible for Return
Certain items are not eligible for return due to hygiene or safety reasons. Products that have been worn, used, or altered are not accepted for returns. Custom-made or personalized items are excluded from our return policy. Intimate apparel, swimwear, and accessories that have been removed from their original packaging cannot be returned. Please review the product details carefully before making your purchase to ensure satisfaction.
Refund Timeline and Process
Refunds are issued back to the original payment method used during checkout. After receiving the returned product, our team will conduct a thorough inspection before initiating the refund process. Refunds are typically completed within 5-7 business days, ensuring you receive your money promptly. In case additional information is required, we will reach out to ensure the process proceeds without delays. We work hard to handle refunds efficiently, providing you with peace of mind regarding your purchase.
Contact Us for Support
If you have any questions about our Return and Refund Policy, please don’t hesitate to contact us at veridiacrestpvtltd@gmail.com. Our customer support team is available to assist you with any concerns or clarifications. Whether you need guidance on eligibility or details about the process, we’re here to help. Your satisfaction remains our top priority, and we’re committed to resolving your issues efficiently and professionally.