Delivering Your Order: Our Commitment

VERIDIA CREST PRIVATE LIMITED (“we,” “our,” and “us”), the driving force behind veridiacrestpvtltd@gmail.com, are focused on providing an engaging and user-friendly journey for our users (“you” and “your”). We prioritize efficient and secure delivery to ensure your order reaches our Indian customers in pristine condition. Each package is handled with care to maintain the quality of your fashion items during transit. Shipping details, including estimated delivery times, will be provided during checkout. It is also important to understand that in the domestic market, delivery takes between three and eight business days. While delivery timelines may vary due to unforeseen circumstances, we make every effort to minimize delays. Your satisfaction is our goal, and we continuously improve our logistics to meet your expectations.

Shipping Options Tailored for You

Standard Shipping : A reliable and economical choice for most orders. 
Expedited Shipping : For customers needing faster delivery without compromising security. 
Local Delivery : Available for select areas, ensuring quick and convenient receipt. 
Special Handling : Certain items may require unique packaging or delivery methods. 
Shipping Preferences : Customize your options during checkout to suit your needs.

Packaging and Handling Care

We take pride in ensuring your products are well-protected during shipping. Each item is carefully inspected before being packed in secure, durable materials. Our team follows strict handling protocols to reduce the risk of damage. Special care is given to fragile or high-value items to maintain their integrity. Rest assured, your order will arrive in excellent condition, reflecting our commitment to quality.

Addressing Delivery Issues

If you encounter any issues with your delivery, we’re here to assist. Whether it’s a delayed package or a problem with your address, our support team will resolve it promptly. Accurate shipping information provided during checkout helps prevent common delivery concerns. Should your order require additional information for successful delivery, we’ll reach out to you. We value open communication and will keep you updated throughout the resolution process.

Returns and Delivery Exceptions

Occasionally, a delivery may be impacted by circumstances beyond our control. In such cases, we offer flexible return and resolution options to ensure your satisfaction. Items returned due to unsuccessful delivery attempts will be processed efficiently. Re-delivery requests may be subject to additional verification or charges. Our policies aim to address these situations with fairness and transparency.  

Enhancing Your Shipping Experience

We continuously strive to improve our shipping process for greater customer convenience. Feedback on your delivery experience helps us identify areas for refinement. By partnering with trusted carriers, we ensure dependable service and secure handling. We aim to make every step of your order journey as seamless as possible. Your feedback and satisfaction drive our commitment to excellence.